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Business Administration Apprentice

Main area
Various Departments
Fixed Term for 15 Months
37.5 hours p/w
Job ref
St cross
Apprentice Hourly Rate
16/11/2018 23:59
Interview date

 Administration Apprenticeship (various departments)

15 month Fixed Term Contract

30 – 37.5 hours, Monday – Friday

Location: Coventry or Rugby

GET YOUR CAREER STARTED AS AN ADMINISTRATION OR CUSTOMER SERVICE APPRENTICE AND EARN WHILE YOU LEARN!!!! University Hospitals Coventry and Warwickshire have fantastic opportunities for ambitious individuals to start and grow their career in one of the one of the UK's largest teaching Trusts.

The Apprentice role is targeted for someone who would like to develop a career in administration, but at this stage doesn’t have the necessary qualifications or experience to take that first step.

You will:

  • Be committed and keen to learn
  • Have a ‘can do’ attitude
  • Be willing to step outside your comfort zone! This is a great opportunity to gain experience and insight into working within a very busy team within the NHS.

As part of the Apprenticeship Programme you would be required to work towards and achieve an Apprenticeship in Business Administration (details of Apprenticeship will be discussed on appointment).

The salary for the first six months is £3.70 per hour rising to £5.90 per hour dependent on progression for the remainder of the apprenticeship. Upon successful completion of the apprenticeship and work related competencies you will be guaranteed a band 2 position within the Trust. 

The Administration / Customer Service Apprenticeship programme will provide post holders with the opportunity to learn vocational skills by working as part of a busy administration team, providing administrative support, whilst also studying towards a nationally recognised qualification in Business Administration or Customer Service.

The full Apprenticeship framework will require post holders to complete:

  • Level 2 Diploma in Business Administration or Customer Service
  • Functional Skills - Maths and English (Level 1) if not already achieved
  • Technical Certificate (classroom based knowledge)
  • Employment Rights and Responsibilities L2 (Knowledge unit only)

Working under supervision, the post holder will be required to achieve work-related competencies over the 15 month period in order to achieve the full Apprenticeship. 

All applicants must be:

  • Aged 16+
  • Resident in the UK/ EEA for the last three years
  • Must NOT be in any form of formal government-funded education

Assessment Date:    3rd December 2018


Recruiting to Values

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviours Framework and Values Based Recruitment Factsheet which can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

If you are invited to attend interview you will be asked to set up an account with the Trac recruitment system in order to confirm your interview time.


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Further details / informal visits contact

For further details, please contact Kirstie Elliot, Work Experience & Apprenticeship Advisor, on 02476 968744