Deputy Manager – Patient Booking Services - Band 6

Main area
Core Services
Contract
12 Months Fixed Term
Hours
37.5 hours per week
Job ref
218-SG-AC-1178145
Site
University Hospital Coventry
Town
Coventry
Salary
£26,565 - £35,577 per annum
Closing
26/07/2018 23:59

University Hospitals Coventry and Warwickshire is located in the West Midlands and is home to one of the largest teaching hospitals in England. Our mission to Care, Achieve and Innovate is demonstrated in our reputation for innovation, teaching and research and high quality patient care. University Hospital in Coventry is one of the most modern healthcare facilities in Western Europe with £200 million of new medical and research equipment and a hospital that is at the forefront of digital imaging and technology.

We provide general acute hospital services to approximately 500,000 people from Coventry and Rugby and specialist hospital services to over one million people from Coventry, Warwickshire and beyond. The Trust has a revenue budget of approximately £473 million, we employ 5,639 staff, manage 1,380 beds and 32 operating theatres.

The Trust is made up of the following hospitals:
University Hospital Coventry 
Hospital of St Cross – Rugby 

An exciting opportunity has arisen for a Fixed Term Deputy Service Manager Post within the Patient Contact and Referral Management Centre at the University Hospitals Coventry and Warwickshire NHS Trust.

This role will involve supporting the Patient Contact and Referral Management Centre Service Manager to strengthen our change capability and deliver against our ambition to deliver World Class Service to our Patients.

We are looking to recruit an enthusiastic Deputy Service Manager within the Patient Contact and Referral Management Centre to strengthen our Referrals and Patient Contact teams to deliver against our ambition. For this role previous experience of working within the NHS is less important to us than your ability to support the successful delivery of change in complex organisations. Staff management, service development and a proven track record in service delivery will be given equal consideration. This is a challenging opportunity for an individual who is a strategic thinker, extremely driven and strives to overcome hurdles.

Recruiting to Values
To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviours Framework and Values Based Recruitment Factsheet which can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

If you are invited to attend interview you will be asked to set up an account with the Trac recruitment system in order to confirm your interview time

No smoking policyPositive about disabled peopleImproving working livesAge positive

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Further details / informal visits contact

If you would like to talk to someone about this post, please contact Craig Goodbody, Service Manager on 02476 968759.

If you have problems applying, contact

Telephone
27685